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Re: I can't buy connects

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
411 of 4,182

Hi Sari,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
412 of 4,182

Thank you for your reply.

I have bought 10 connects yesterday.

But now I can't . 

How can I fix it? 

Thanks for your time.

bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
413 of 4,182

Can I fix this problem? I can't still buy connects.

bounaaja-sari
Active Member
Sari B Member Since: Apr 5, 2020
414 of 4,182

Can someone assist me? I can't still solve this problem.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
415 of 4,182

Hi Sari,

 

One of our team members reached out to you, providing further assistance. Thanks!


-Joanne
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khaledbobo42
Active Member
Khaled W Member Since: May 15, 2020
416 of 4,182

hello i have the same issue

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
417 of 4,182

Hi Khaled,

 

Please note that only a verified PayPal account can be used as a billing method. To learn more about verifying and linking your PayPal account, click here.

 

You'll be able to select from an alternative billing method in your account payment options.

 

Thank you.


~ Bojan
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ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
418 of 4,182
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
rasool-rehman
Active Member
Rasool R Member Since: Oct 31, 2019
419 of 4,182

Hi Talha,

The problem created here. Now your problem is solved or not. If your problem solved please guide me on how can I solve the problem need help.

Regard: Rehman

shaistanazar
Active Member
Shaista N Member Since: Oct 31, 2018
420 of 4,182

 I have added Billing Method to buy connects, but i am unable to buy connects because every time it says "Payment was declined". I am using VISA Debit Card. As i have searched i have found that may be my VISA card may need to be verified by Upwork, but i am unable to find any way to Verify it too. I need help on this issue,

 

Thankyou

 

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