Payment issue Please help

[Bojan S]

Hi Muhammad Adnan,

A member of the team has reached out to you already regarding this concern and is awaiting your response. You should be able to access the ticket directly here.

Thank you!

[Usama B]

Yes, the billing method is added.
My bank has allowed online payments.
1 rupee was charged three times when I made the purchase. but now when I
make the purchase it says that your bank doesn't authorize the transaction.
Yes I tried 2nd Computer with cleared cache and cookies.
I even tried a different bank. Don't know whats the problem.
also the ticket link is not working,

[Bojan S]

Hi Usama,

You should be able to access the ticket directly here. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place. 

Thank you!

[Faheem S]

i am experiencing the same issue..please help me solve this

[Faheem S]

Assalam o alaikum!!

Did you get any solution to this??bcz i am experiencing same problem. Bank cant solve this as they say your card is good for intl transactions..

Thanks

[Bojan S]

Hi Faheem,

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[Faheem S]

I am facing same problem..

trying to add my Visa Debit Card of Pakistani Bank in Billing Method. But it says  

We are unable to authorize your card. Kindly contact with your Issuing Bank.

Please help me solve this

Thanks

[Marjorie M]

hi,

i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later." 

can anyone help me?

**Edited for Community Guidelines**

[Aleksandar D]

Hi Marjorie,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Ashish D]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.