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Re: We are unable to authorize your card. Please add another billing method or contact your issuing

16b7664c
Active Member
Faheem S Member Since: May 1, 2020
1891 of 4,248

I am facing same problem..

trying to add my Visa Debit Card of Pakistani Bank in Billing Method. But it says  

We are unable to authorize your card. Kindly contact with your Issuing Bank.

Please help me solve this

Thanks

marj012329
Active Member
Marjorie M Member Since: May 19, 2020
1892 of 4,248

hi,

 

i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later." 

 

can anyone help me?

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1893 of 4,248

Hi Marjorie,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1894 of 4,248
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
buriroshoaib_a41
Active Member
Shoaib A Member Since: Jul 3, 2019
1895 of 4,248

Hi, I am unable to purchase connects. Everytime I try to purchase, it says that "Payment is declined" despite the fact that I have updated the card details many times.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1896 of 4,248

Hi Shoaib,

 

Could you please check with your bank if your account is enabled for international charges, or try adding another billing method? Thank you.

~ Goran
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1897 of 4,248
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
buriroshoaib_a41
Active Member
Shoaib A Member Since: Jul 3, 2019
1898 of 4,248

I have set up my visa debit card many times. But I am unable to purchase connects, the payment is declined every time.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1899 of 4,248

Hi Shoaib,

 

Please check with your bank if your account is enabled for international charges. In the meantime you can also try adding another billing method to purchase connects. Thank you.

~ Goran
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1900 of 4,248
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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