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Re: Billing Method

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Active Member
Usama B Member Since: May 18, 2020
1801 of 2,779
Yes, the billing method is added.
My bank has allowed online payments.
1 rupee was charged three times when I made the purchase. but now when I
make the purchase it says that your bank doesn't authorize the transaction.
Yes I tried 2nd Computer with cleared cache and cookies.
I even tried a different bank. Don't know whats the problem.
also the ticket link is not working,
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1802 of 2,779

Hi Usama,

 

You should be able to access the ticket directly here. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place. 

 

Thank you!


~ Bojan
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Active Member
Faheem S Member Since: May 1, 2020
1803 of 2,779

i am experiencing the same issue..please help me solve this

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Active Member
Faheem S Member Since: May 1, 2020
1804 of 2,779

Assalam o alaikum!!

Did you get any solution to this??bcz i am experiencing same problem. Bank cant solve this as they say your card is good for intl transactions..

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1805 of 2,779

Hi Faheem,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Faheem S Member Since: May 1, 2020
1806 of 2,779

I am facing same problem..

trying to add my Visa Debit Card of Pakistani Bank in Billing Method. But it says  

We are unable to authorize your card. Kindly contact with your Issuing Bank.

Please help me solve this

Thanks

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Active Member
Marjorie M Member Since: May 19, 2020
1807 of 2,779

hi,

 

i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later." 

 

can anyone help me?

 

**Edited for Community Guidelines**

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1808 of 2,779

Hi Marjorie,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Ashish D Member Since: Nov 12, 2019
1809 of 2,779
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Shoaib A Member Since: Jul 3, 2019
1810 of 2,779

Hi, I am unable to purchase connects. Everytime I try to purchase, it says that "Payment is declined" despite the fact that I have updated the card details many times.

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