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Re: Unable to buy connects, Payment was declined

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Active Member
Ariful I Member Since: May 9, 2020
1731 of 1,993

I added a master card in the billing method but again & again payment declined. Please See my attached.

Please help me. 

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1732 of 1,993

Hi Ariful,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Active Member
Rana W Member Since: Mar 11, 2020
1733 of 1,993

Hi,

I am also having same problem. Kindly tell me how can i solve this.

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Active Member
Rana W Member Since: Mar 11, 2020
1734 of 1,993

Hi,

I am having same problem. kindly guide me.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1735 of 1,993

Hi Rana,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Adam E Member Since: Apr 1, 2020
1736 of 1,993

Please i am experiencing issue, i need connects to apply for jobs but my payment is being declined. Any Help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1737 of 1,993

Hi Adam,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Srinivasan V Member Since: May 31, 2020
1738 of 1,993

Facing same kind of Problem. I am using Discover Card & unable to buy any connects. Which I registered today. Do I want to give some time for it..?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1739 of 1,993

Hi Srinivasan,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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Active Member
Muhammad Zeyad A Member Since: Jan 16, 2020
1740 of 1,993

Hi,

I have my payment declined while i was buying connects for my freelancer account. Note that i have an agency attached too which has been using the same card. Since the payment was declined, I tried one more card but of no use. Can you help me out what's wrong?

Regards 

Zeyad A.

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