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Re: Unable to buy connects, Payment was declined

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
281 of 2,388

Hi Charmaine, 


I checked your account and can confirm that your issuing bank declined the transaction. Kindly check this directly with your local bank for more information. In the meantime, you can add an alternative billing method to be able to purchase Connects for your account. 


-Avery
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Active Member
Ariful I Member Since: May 9, 2020
282 of 2,388

I added a master card in the billing method but again & again payment declined. Please See my attached.

Please help me. 

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
283 of 2,388

Hi Ariful,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Active Member
Rana W Member Since: Mar 11, 2020
284 of 2,388

Hi,

I am also having same problem. Kindly tell me how can i solve this.

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Active Member
Rana W Member Since: Mar 11, 2020
285 of 2,388

Hi,

I am having same problem. kindly guide me.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
286 of 2,388

Hi Rana,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Adam E Member Since: Apr 1, 2020
287 of 2,388

Please i am experiencing issue, i need connects to apply for jobs but my payment is being declined. Any Help?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
288 of 2,388

Hi Adam,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Srinivasan V Member Since: May 31, 2020
289 of 2,388

Facing same kind of Problem. I am using Discover Card & unable to buy any connects. Which I registered today. Do I want to give some time for it..?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
290 of 2,388

Hi Srinivasan,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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