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Re: I m facing this problem please resolve it upwork

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1881 of 2,810

Hi Nisha,

 

Unfortunately, it looks like the charge on your card keeps getting declined. Please double check with your bank about this or add another billing method. Could you please check your PayPal account and the preferred payment methods you have set in your Wallet? You may also contact PayPal customer support to check if your account is set up correctly. 

 

Thank you!


~ Bojan
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Active Member
Nisha C Member Since: Jan 9, 2017
1882 of 2,810

Ok thanks for your revert I will check with my Bank. 

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Femi A Member Since: May 3, 2016
1883 of 2,810

 Hi,

I am a basic memership free lancer. I tried many times to buy additional connects using paypal and Visa Card. but unfortunately showing technical issues.

So please do the needful to buy new connects as soon as possible.

Thanks and Regards

Femi.Alphonse.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1884 of 2,810

Hi Femi,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Femi A Member Since: May 3, 2016
1885 of 2,810

Hello ,

But the solution given by mail not satisying.My visa card are working for other web sites...and paypal also.

Pls help me.

Thanks

Femi 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1886 of 2,810

Hi Femi,

 

Please follow up directly on your ticket with any additional questions you may have and our team will assist you further. Thank you.


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Active Member
Aqib N Member Since: Jun 4, 2020
1887 of 2,810

I want to buy connects. I am trying to add Visa Card as billing method. I saw following error :

"We are unable to authorize your card. Kindly contact with your Issuing Bank." 

I contact with my bank and use same card on other websites , it is working well.

Kindly help me to resolve this issue so I can buy more connects to work

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1888 of 2,810

Hi Aqib,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Ashish D Member Since: Nov 12, 2019
1889 of 2,810
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Aqib N Member Since: Jun 4, 2020
1890 of 2,810
i have facing same issue
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