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Payment error

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Active Member
Maria Alyssa Corin A Member Since: Jul 10, 2019
1921 of 3,044

Hi I have same errors

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1922 of 3,044

Hi Maria,

 

I would recommend to check with your bank if your account is enabled for international charges or to add another billing method. Thank you.


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Active Member
Iqra S Member Since: Jun 2, 2020
1923 of 3,044

I have added my master card in order to buy connects and it is added but then it says that your payment could not be processed. Please tell what should i do that. I am facing this issue from 3-4 days and i have added different cards also but i am facing same issue.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1924 of 3,044

Hi Iqra,

 

Unfortunately, it looks like the charge on your credit card keeps getting declined. Please make sure your card is set up correctly and has sufficient funds on it to complete the funding.

 

Thank you!


~ Bojan
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Active Member
Ganiyu I Member Since: Jun 5, 2020
1925 of 3,044

i can't buy connect with my debit card, my card is being rejected 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1926 of 3,044

Hi Ganiyu,

 

The charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the funding.

 

Thank you!


~ Bojan
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Active Member
Ganiyu I Member Since: Jun 5, 2020
1927 of 3,044

Thanks I have been able to sort it out

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Active Member
Mouboni D Member Since: Jun 3, 2019
1928 of 3,044

I am Unable to Buy Connects. After entering all the bank details the information is showing "Your bank was unable to verify your information. Please contact them and try again."

PLEASE HELP.

 
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1929 of 3,044

Hi Mouboni,

 

You need to check with your bank for more information on this. Feel free to check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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Active Member
Mouboni D Member Since: Jun 3, 2019
1930 of 3,044

Sir, I have read the article. I am using VISA card. Still it is happening. I am trying for around one week for now. Infact I am unable to pay through Paypal. It is constantly showing "Your bank is unable to verify your information".

   I have also contacted my bank. They are clueless about this problem because I am able to pay in other sites except here. Please Help.

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