Good day! I'm also experiencing the same problem. I recently bought 10 connects on Aug. 1, which is 4 days ago. UpWork gives me error, I tried clearing cache and cookies. Also tried removing and adding the same MasterCard again. Still, error prevails.
I have the same error, I tried with many caredit card, and the balance, and alwayes I have same message :
Your payment could not be processed. Please choose an alternate payment method or retry again later.
Please, don't tell me I have no credit in my count, I'm sure about this point.
Why didn't work ?
please can somone check with me what happen? why I can't activate my account ?
Hi friends at Upwork,
I am also experiencing this issue while upgrading the membership as well, which I didn't have in past anymore. Could you please assist me to solve the problem?
Could you please check your PayPal account and the preferred payment methods you have set in your Wallet? You may also contact PayPal customer support to check if your account is set up correctly.
Thanks Bojan for replying,
I was able to fix it by changing my primary payment methof to credit card, as you suggested I visited paypal and saw it needs updating (which I did) so maybe as you mentioned it was the reason for the issue.