Your payment could not be processed. Please choose an alternate payment method or retry again la

[Fiza G]

Your payment could not be processed. Please choose an alternate payment method or retry again later.

I am facing this problem since last week and also confirm that no issue from my bank. kindly resolve my problem 

[Aleksandar D]

Hi Fiza,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[Aiman A]

Hello!

I am trying a lot but every time declined. Please help me to resolve this issue. Thanks

Regards

Aiman

[Bojan S]

Hi Aiman,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank to confirm the specific charge decline. 

Meantime, you can add an alternative billing method in your account payment options.

[Adithya A]

Hi Goran,

I am also getting the same error with my Debit Card. Can you help me out here.

Regards,

Adithya

[Aleksandar D]

Hi Adithya,

You need to check with your bank for more information on why the specific charge was declined. In the meantime, feel free to check out this help article to learn more about acceptable billing methods.

Thank you.

[Muhammad A]

Hello Upwork,
                      After trying to making the payment for a membership plan, I' getting this message, Please help in subscribing membership plan.

[Goran V]

Hi Muhammad,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.

[Hafiz A]

hi, i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later." 

can anyone help me?

[Bojan S]

Thank you for reaching out to us, Hafiz.

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method.