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Re: Your payment could not be processed. Please choose an alternate payment method or retry again la

fiza-gull
Active Member
Fiza G Member Since: Jul 10, 2020
31 of 49

 

Your payment could not be processed. Please choose an alternate payment method or retry again later.
I am facing this problem since last week and also confirm that no issue from my bank. kindly resolve my problem 
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
32 of 49

Hi Fiza,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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aimanasif1266
Active Member
Aiman A Member Since: Jul 21, 2020
33 of 49

Hello!

I am trying a lot but every time declined. Please help me to resolve this issue. Thanks

 

Regards

Aiman

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
34 of 49

Hi Aiman,

 

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank to confirm the specific charge decline. 

 

Meantime, you can add an alternative billing method in your account payment options.


~ Bojan
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adithya93
Active Member
Adithya A Member Since: Aug 26, 2016
35 of 49

Hi Goran,

 

I am also getting the same error with my Debit Card. Can you help me out here.

 

Regards,

Adithya

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
36 of 49

Hi Adithya,

 

You need to check with your bank for more information on why the specific charge was declined. In the meantime, feel free to check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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muhammadali2107
Active Member
Muhammad A Member Since: Apr 9, 2020
37 of 49

Hello Upwork,
                      After trying to making the payment for a membership plan, I' getting this message, Please help in subscribing membership plan.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
38 of 49

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.


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abdulhanan_hafiz
Active Member
Hafiz A Member Since: Apr 10, 2020
39 of 49

hi, i'm trying to buy connects. i have added billing method successfully, but it giving me same error "Your payment could not be processed. Please choose an alternate payment method or retry again later." 

 

can anyone help me?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
40 of 49

Thank you for reaching out to us, Hafiz.

 

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method. 


~ Bojan
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