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Re: Billing method to upgrade membership plan

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Active Member
Lord Jerome F Member Since: May 6, 2016
2401 of 3,384
what are other billing options so I can buy connects
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2402 of 3,384

Hi Lord Jerome,

 

You can check this link to see the billing options available to you and add one of those. 


~ Bojan
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Active Member
Varun S Member Since: Feb 26, 2018
2403 of 3,384

Hello

 

My upwork wallet is zero , debit card notworking and i don't hace credit card . How can i pay for membership plus as i have zero connects

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Active Member
Ashish D Member Since: Nov 12, 2019
2404 of 3,384
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Varun S Member Since: Feb 26, 2018
2405 of 3,384

Hi, I want to upgrade my membership billing from Basic to Plus I am using mastercard debit card and international banking is also actiavated in it. I am trying to upgrade but its giving payment error "Your payment could not be processed. Please choose an alternate payment method or retry again later." Please guide me. Thanks Varun

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2406 of 3,384

Hi Varun,

 

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank to confirm if they allow recurring transactions on their debit cards as Upwork payments are classified as ‘recurring’. Please use this link to see the options available to you and add one of those. 


~ Bojan
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Active Member
Varun S Member Since: Feb 26, 2018
2407 of 3,384

Hello sir 

Thanks for your reply . SIr cam i use my friends credit card to upgrade to plus

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2408 of 3,384

Hi Varun,

 

Please use a billing method you are authorized to use. If any issues arise, Upwork team will notify you directly. Thank you.


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Active Member
Varun S Member Since: Feb 26, 2018
2409 of 3,384

I am authorize to use payment card and i use debit card for upgrading but it will not work . Please suggest me can i use my firnds credit card to buy connects and upgrade membership

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2410 of 3,384

Hi Varun,

 

To learn more about our accepted billing methods check out this Help Article. Regarding your friend's card, as long as the owner of the billing method authorized you to use it, you should be able to add it to your account. If any issues arise, Upwork team will notify you directly. Thank you.


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