Your payment could not be processed. Please choose an alternate payment method or retry again later

[#1]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[#2]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#3]

Hello Team,

I am facing the same issue of unable to pay and buy connects. My debit card is active. Have tried more than 5 to 6 times but facing the same error message.

Please help.

Best,
Devat

[#4]

Hi Devat,

I'd like to clarify that some card-issuing banks will restrict the use of debit cards on Upwork due to the payments being classified as "recurring". Please, make sure that you are filling all the required fields correctly and that your card-issuing bank allows recurring transactions. Alternatively, you may use any other of the available billing methods.

Thank you.

[#5]

Hello Family!

I have faceing this problem when I update my payment method ...."sorry a critical component of this page failed to load. please reload the page"

Can any one help me how can fix it !

I will be appreciated!

Thanks & Regards

Imran

[#6]

Hi IMRAN,

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[#7]

Hello, I am not able to buy connects with my HDFC visa card. The card is successfully added in billing methods but whenever I try to buy connects it redirects me to same screen after taking otp. I talked to my bank and they say there is no problem with the card and ideally it should work.

Kindy help me out here.

[#8]

Hi Mahima,

One of our team members will reach out to you directly via a support ticket to assist you further with the issue you are experiencing. You can access your tickets on this page.

[#9]

Hello,

I want to purchase membership plus and I have the amount in my account but when I purchase Upwork said, attach your bailing method, when I attached my Debit card then payment issue accrue I connect with my bank they said there is no issue on our side. What did I do?  please Solve my issue. My bank said, no payment issue on our side. 

[#10]

Hi Nazia,

I just checked your account and I can see that you were able to add a Billing method and upgrade to our Plus plan. If further help is needed, let me know. Thank you.

[#11]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#12]

I'm getting this msg on the screen while purchasing the connects on upwork.

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Plz solve the issue ASAP.

[#13]

Hi Eshu,

I would recommend to check with your bank if your account is enabled for international charges or you can try to add another billing method. Thank you.

[#14]

Hello Sir,

I have added Paypal method as billing method.  Please look once attached snap.

 **Edited for Community Guidelines**

[#15]

Hi Eshu,

Please add another credit card to your PayPal wallet and try to purchase Connects again. Thank you.

[#16]

Hi. I'm having trouble buying connects in India. The whole process is smooth. But after I enter the OTP to purchase connects, it automatically lands me on the 'buy connects' page. Please help me!

[#17]

Hi Adnan,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

[#18]

Hi Onkar,

Just to confirm, are you receiving any errors on your end you're trying to purchase Connects? If yes, can you share the text of the error with me here? Thank you.

[#19]

Hey
Thank you for responding.
Here is the text of error

" Your payment could not be processed. Please choose an alternate payment method.or retry again later."

Waiting for your response,
Thank you,
Onkar.

[#20]

Hi Onkar,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline. Meantime, you can add an alternative billing method in your account payment options.

Thank you! 

[#21]

I am trying to purchase connects using my visa Debit card but I am facing an issue 
We are unable to authorize your card. Please add another billing method or contact your issuing bank.

I've contacted my bank they've told me that there is no issue from their side.
Can anyone help me out

[#22]

Hi Rabiya,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[#23]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#24]

I am trying to buy connects with my card but i am not been able to

[#25]

Hi Nikhil,

I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.