I'm unable to buy connects since the "Save" button does not do anything. In the page below I choose the amount of connects I want to buy, and then I click on the "Buy Connects" button, in the sidebar I choose card payment and fill the inputs with my credit card information. When I click on the "Save" button nothing happens. I have tried to buy connects for 15-20 times but the page does not work!
I'd like to point out that some card-issuing banks will restrict the use of debit cards on Upwork due to the payments being classified as "recurring". You may want to contact your card-issuing bank to confirm they allow recurring transactions or use any other of the available billing methods. If the problem persists, please try clearing your browser cache and cookies or using a different browser.
Some card-issuing banks restrict the use of debit cards on Upwork due to the payments being classified as "recurring". Please, make sure that you are filling all the required fields correctly and that your card-issuing bank allows recurring transactions. Alternatively, you may use any other of the available billing methods.
i'm getting this error message 'We are unable to authorize your card. Please add another billing method or contact your issuing bank.'. I'm trying to add my UBL mastercard into Billing method from a week but getting same error. How can i add my mastercard into billing method?
I am facing the same issue. I have tried via three different options. I am able to do international transaction from the same card. Does upwork prohibits new freelancers to take PLUS membership right after joining?
I checked and it looks like the charge on your card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
We are beta testing a new way to help you stand out to clients. Now you can optionally bid additional Connects to appear in one of three promoted slots pinned to the top of clients' proposal managers.Learn More
Learn more about our awesome Community member Ashraf!Learn More
Beginning Your Freelancing Journey on Upwork.Learn More
Communication is essential to building a successful business partnership with your clients. Incorporate these tips to enhance your communication to build client trust and satisfaction!Learn More