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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
101 of 1,579

Thank you for reaching out to us, Neha.

 

One of our team members will reach out to you directly via support ticket to assist you with your billing method concern.


~ Bojan
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Active Member
Parvez A Member Since: Jul 18, 2019
102 of 1,579

Hello guys,

 

I read few articles and noted that i can't not add payoneer as billing method. But the problem is: without upgrade to freelancer membership plus packages, i can't allow to apply any jobs due to insufficient connects. That means, no bids, no connects, no works Smiley Sad

 

i have no credit card (not possible because of sudent), paypal doesn't support in our country, and no option lefts to purchase this package. Zero balance in my upwork account. Only i have payoneer card. 

 

Guys, how can i solve this issue? Otherwise i've to say: good bye upwork !

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
103 of 1,579

Thank you for reaching out to us, Parvez.

 

Payoneer card can be used for purchasing connects. To learn more about acceptable billing methods for paying connects please read this help article. To see the options available to you, click here.

 

Thank you.


~ Bojan
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Active Member
Muhammad A Member Since: Jul 26, 2019
104 of 1,579

Hi! I am facing an issue from somedays that my credit card is being disapproved when i used to purchased connects. I have confirmed that my international transaction has turn on. So, I think payment gateway has an issue with my account. I need to solve this problem as soon as possible.

 

Regards,

Muhammad Ajmal

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
105 of 1,579

Hi Muhammad,

 

Looks like you removed your billing method. Please clear your cache and cookies or log in with another browser to check if you`re able to re-add your billing method and purchase connects using it.

 

Let us know if the issue persists

 

Thank you.


~ Bojan
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Active Member
Jamir Uddin M Member Since: Oct 21, 2018
106 of 1,579

Dear Upwork Community,

Hope you're well. I have faced a big problem. I want to change the membership plan. I have only Payooner account card. When I am put Payooner card number, it's not active. Please see the attachment. What can I do now? please help me. 

Thanks

Jamir

 

**Edited for community guidelines**

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
107 of 1,579

Thank you for reaching out to us, Jamir Uddin.

 

You should be able to add your Payoneer card as the billing method on your Upwork account. Please double check your card status with the Payoneer. Additionally, try clearing your cache and cookies or logging in with another browser to check if you`re still experiencing the same issue.

Let us know if the issue persists.

Thank you.

 

 


~ Bojan
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Active Member
Jamir Uddin M Member Since: Oct 21, 2018
108 of 1,579
I am trying but problem not solved yet. please help
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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
109 of 1,579

Jamir Uddin,

 

As Bojan suggested, could you please check with Payoneer support on the status of your card? If they confirm your card is ready to be used, let us know.

 

Thanks!

~ Valeria
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Active Member
George R Member Since: Jul 30, 2019
110 of 1,579

cant buy connects with credit card after entering card info page stays blank?

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