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Your payment could not be processed. Please choose an alternate payment method or retry again later

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1421 of 4,192

Hi Arslan,

 

One of our Customer Support agents will reach out to you as soon as possible and assist you further with purchasing connects. Thank you.

~ Goran
Upwork
_muru
Active Member
Murugesan B Member Since: Dec 6, 2019
1422 of 4,192

Hello upwork,

   For a Long time I'm try to buy a connects, it shows error in my account and try again later.  I was updated my account many times.but its shows error in my account. Here ,I have attached some snap for your reference

 can you solve this issues in my account ?

Thank You

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1423 of 4,192

Hi Murugesan,

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

 

Thank you!

~ Bojan
Upwork
zulkefal155
Active Member
Zulkefal z Member Since: Mar 3, 2020
1424 of 4,192

hi i dont have payoneer debit card but i have money in payoneer can i buy conncets without debit card?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1425 of 4,192

Hi Zulkefal,

 

Thanks for reaching out to us. To learn more about acceptable billing methods for purchasing Connects please read this help article. Please use this link to see the options available to you and add one of those. 

 

Thank you.

~ Aleksandar
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1426 of 4,192
Hi friend,
You can buy connects using a debit card compatible to International Payment.
You can by connects using PayPal also.
Upwork is always up to date and puts its best to provide the best services
to all concerned.

09dc5bf0
Active Member
Shahbaz K Member Since: Mar 31, 2020
1427 of 4,192

Hi there!

 

I am getting an error message when I am trying to buy credits. The error message says "Charge Failed"

 

Tried both PayPal and Credit/Debit Card.

 

Trying to buy credits for the first time.

 

Thanks!

Shahbaz

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1428 of 4,192

Hi Shahbaz,

 

Our team will reach out to you via ticket as well and assist you further with purchasing connects. Thank you.

~ Goran
Upwork
akenroye96
Active Member
Akenroye A Member Since: Apr 13, 2019
1429 of 4,192

Anytime i try buying new connects, I always get "

We are unable to authorize your card. Please add another billing method or contact your issuing bank.

"

Please help!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1430 of 4,192

Hi Akenroye,

Our team will reach out to you via ticket as well and assist you further with purchasing connects, thank you.

~ Goran
Upwork
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