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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Raza U Member Since: Feb 2, 2020
1541 of 2,991

I was unable to add a billing method as i want to buy some connects.It says that  Please add another billing method or contact your issuing bank. Although it works fine for other sites.

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Active Member
Rimsha A Member Since: Apr 13, 2020
1542 of 2,991

I'm unable to pay through my visa card for buying connects.

The upwork without informing me added the account itself and now I cannot edit it.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1543 of 2,991

Thank you for reaching out to us, Rimsha.

 

One of our team members will reach out to you directly via a support ticket to assist you with concern. 


~ Bojan
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Nishant G Member Since: Apr 13, 2020
1544 of 2,991
Please help me as well. I tried adding a credit card , it says unable to Authorize.. Also I tried purchasing connects with an international discover debit card, it says your payment couldn't be processed.. please help me, I am helpless now.
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Active Member
Nishant G Member Since: Apr 13, 2020
1545 of 2,991
Please help me as well. I tried adding a credit card , it says unable to Authorize.. Also I tried adding international discover debit card, it says your payment couldn't be processed.. please help me, I am helpless now.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1546 of 2,991

Thank you for reaching out to us, Nishant.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your concern.


~ Bojan
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Active Member
Sabeeha J Member Since: Nov 29, 2019
1547 of 2,991

I want to pay to connects with my paypal balance . not with the card. please help me for this. thanks

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Active Member
Craig P Member Since: Apr 11, 2020
1548 of 2,991

Go into setting and look for get paid and you see the paypal and it ask if you want to paypal to pay for connects. hope this helps.

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Sabeeha J Member Since: Nov 29, 2019
1549 of 2,991

I did as you said sir. but the thing is when i logged in to paypal message is coming like this "Please add a credit or debit card to complete your purchase." so i couldn,t pay to buy connects using only with my paypal balance sir

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1550 of 2,991

Hi Sabeeha, 

Please add a credit or debit card to your Paypal account to be able to use it as a billing method on Upwork. 


-Avery
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