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Your payment could not be processed. Please choose an alternate payment method or retry again later

nisgho
Active Member
Nishant G Member Since: Apr 13, 2020
1601 of 4,185
Please help me as well. I tried adding a credit card , it says unable to Authorize.. Also I tried purchasing connects with an international discover debit card, it says your payment couldn't be processed.. please help me, I am helpless now.
nisgho
Active Member
Nishant G Member Since: Apr 13, 2020
1602 of 4,185
Please help me as well. I tried adding a credit card , it says unable to Authorize.. Also I tried adding international discover debit card, it says your payment couldn't be processed.. please help me, I am helpless now.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1603 of 4,185

Thank you for reaching out to us, Nishant.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your concern.

~ Bojan
Upwork
sabeehajiffry123
Active Member
Sabeeha J Member Since: Nov 29, 2019
1604 of 4,185

I want to pay to connects with my paypal balance . not with the card. please help me for this. thanks

craigpetty77
Active Member
Craig P Member Since: Apr 11, 2020
1605 of 4,185

Go into setting and look for get paid and you see the paypal and it ask if you want to paypal to pay for connects. hope this helps.

sabeehajiffry123
Active Member
Sabeeha J Member Since: Nov 29, 2019
1606 of 4,185

I did as you said sir. but the thing is when i logged in to paypal message is coming like this "Please add a credit or debit card to complete your purchase." so i couldn,t pay to buy connects using only with my paypal balance sir

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1607 of 4,185

Hi Sabeeha, 

Please add a credit or debit card to your Paypal account to be able to use it as a billing method on Upwork. 


-Avery
Untitled
mgrace_solares
Active Member
Mary Grace S Member Since: May 13, 2020
1608 of 4,185

Yes, this is also true to me. Why is Upwork offering Paypal when they would not let you pay with your Paypal Balance instead of asking for a card. If it is Paypal, then they should also do something about being able to credit it with your current balance in Paypal and not through any card.

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1609 of 4,185

Hi Sabeeha, 

 

In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card for recurring payments (for example, for membership fees). For cases like this, a funding source is required to add Paypal as a billing method. 


-Avery
Untitled
humashahzadch
Active Member
Huma Shahzad C Member Since: Jan 9, 2020
1610 of 4,185

Hello, 

I have bought connects before with the same account details, but this time it is showing an error. 

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