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Your payment could not be processed. Please choose an alternate payment method or retry again later

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1831 of 3,790

Hi Arbab,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
ZOHAIB H Member Since: May 13, 2020
1832 of 3,790

Hello there,

 
I want to buy connects on upwork but when I add my visa card details and click on Buy Connects there is an error message Payment was declined. Why is that and what is the solution for this issue?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1833 of 3,790

Hi Zohaib,

 

Could you please check with your bank if your account is enabled for international charges? You can also try adding another Billing Method to purchase connects. Thank you.


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Active Member
ZOHAIB H Member Since: May 13, 2020
1834 of 3,790

Hi Goran,

 

Yes I have checked with my bank and everything is fine there. Please do it urgently. Thank you.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1835 of 3,790

Thank you for the confirmation, Zohaib,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Hamza Z Member Since: Jan 8, 2020
1836 of 3,790

My card isn't working on upwork i have used it on other sites it works fine but here upowrk deducts 1 dollor and refunds it within seconds but it doesn't accepts the card when i am paying for membership.

Active Member
Ashish D Member Since: Nov 12, 2019
1837 of 3,790
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
Active Member
Mohammad F Member Since: Aug 14, 2017
1838 of 3,790

Your payment could not be processed. Please choose an alternate payment method or retry again later... I am facing this issue... Please Help

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1839 of 3,790

Hi Mohammad,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Mohammad F Member Since: Aug 14, 2017
1840 of 3,790

I am sorry to say this i have already tried all these.. it does't work.. Please check and resolve the issue i want to purchase connects... Thanks

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