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Your payment could not be processed. Please choose an alternate payment method or retry again later

iahmedsultan
Active Member
Ahmed S Member Since: May 14, 2020
1861 of 4,134

Thank you very much, I appreciate the fast help.

iahmedsultan
Active Member
Ahmed S Member Since: May 14, 2020
1862 of 4,134

Thank you very much, Goran. Someone did reach me yesterday and requested a screenshot. I sent it but there was no response till now. I appreciate your help.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1863 of 4,134

Hi Ahmed,

 

Thanks for following up. I already followed up with the team handling your case and you can expect an update on your open ticket very soon.

 

Thank you.

~ Aleksandar
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iahmedsultan
Active Member
Ahmed S Member Since: May 14, 2020
1864 of 4,134

Thank you very much!!

aseemcu
Active Member
Aseem C Member Since: May 17, 2020
1865 of 4,134

When I'm adding billing method, I'm getting error meassage

"We are unable to authorize your card. Please add another billing method or contact your issuing bank."

 

 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1866 of 4,134

Hi Aseem, and Arbab,

 

Please check with your banks for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
Untitled
e832781a
Active Member
Arbab K Member Since: May 12, 2020
1867 of 4,134

Hi. I recently tried to purchase some connects but unfortunately, I couldn't buy connects by any means. Previously, I tried to use PayPal but failed also. This time i decided to use CC but it showed same error. Kindly, Help me

anekeyajescah
Active Member
Jescah A Member Since: May 18, 2020
1868 of 4,134

My payment method was declined while buying connects using my visa debit card. Kindly advise on the best way forward. Thanks

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1869 of 4,134

Hi Jescah,

 

Could you please check with your bank if your account is enabled for international charges? You can also try adding another Billing Method to try and purchase connects. Thank you.


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adnan0003
Active Member
Muhammad Adnan S Member Since: Feb 8, 2017
1870 of 4,134

Your payment could not be processed. Please choose an alternate payment method or retry again later.

Hi,

"Your payment could not be processed. Please choose an alternate payment method or retry again later."

Facing this problen, Got that error when i go to buy connects.

1.Billing method is added.

2.I have rechecked bank. bank have allowed online payments already.

3.When i got this error my Bank notify me that One rupee is charged (everytime i try to make purchase).

5.I tried on 2nd computer (cashe and cookies already cleaned some people told me to).

4.If there is any problem then it has to be clear and specific.

Please can you help me to solve this issue..

Thanks

 

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