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bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
201 of 4,248

Thank you for reaching out to us, Adnan and Zafar.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your concerns.

~ Bojan
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j_perez_valencia
Active Member
Julian Esteban P Member Since: Mar 23, 2020
202 of 4,248

I have some problems in buying connects. I connected my credit card as a billing method and my bank customer representative approved it. But it is saying declined yet. Let me know how I can fix this problem.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
203 of 4,248

Hi Julian,

 

Our team will reach out to you as well and assist you further with purchasing connects, thank you.

~ Goran
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elzbthsantos
Active Member
Elizabeth S Member Since: Dec 15, 2019
204 of 4,248
I tried several of my credit cards, none of them worked. I first tried the CC when I bought connects a month ago, but it was declined now.
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
205 of 4,248

Hi Elizabeth,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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alimohmed478
Active Member
Ali M Member Since: Jun 15, 2020
206 of 4,248

hi my friend 

I want help in the same issue Capture.JPG 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
207 of 4,248

Hi Ali,

 

Could you please check your PayPal account and the preferred payment methods you have set in your Wallet? You may also contact PayPal customer support to check if your account is set up correctly.

 

Thank you!

~ Bojan
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awanibrahim
Active Member
Ibrahim A Member Since: Jun 22, 2020
208 of 4,248

HI i used visa debit card to purchase connects and facing the same issue.

875da945
Active Member
Burhan Y Member Since: Jun 25, 2020
209 of 4,248
I'm facing same issue
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
210 of 4,248

Hi Burhan, Tazmeen, and Aamir.

 

Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with setting up your billing methods. 

~ Bojan
Upwork
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