Your payment could not be processed. Please choose an alternate payment method or retry again later

[samiemalick]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[AveryO]

Hi Ranjeet, 

Could you please confirm the billing method you were trying to add to upgrade your membership plan to Freelancer Plus?

[ranjeetsinghsap]

payment method is allready setuped in my account

[g_vasilevski]

Hi Ranjeet,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your membership plan. Thank you.

[mishranishi]

I have tried lot's of time to buy connects but unable to buy. I have used both ways PayPal and debit card. Can anyone help me out?

Thanks

[BojanS]

Hi Pragati,

We'll have one of our agents reach out to you via support ticket to assist you with adding your billing method.

Thank you for reaching out to us. 

[piera_ardessi]

I don't have a credit card and and it's impossible to buy connections!Even through PayPal they ask for a credit card!

[BojanS]

Hi Piera,

You can use a balance on Upwork account to buy Connects. To learn more about acceptable billing methods for paying memberships please read this help article.

Thank you!

[akariithi]

Am having trouble buying connects. Kindly assist.

[g_vasilevski]

Hi Alice,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.

[akariithi]

Thank you Goran. Patiently waiting.

[mishranishi]

I am unable to buy connects. There is no problem with bank side. I have tried both PayPal and Debit card way.

Can anyone help?

[g_vasilevski]

Hi Nishi,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[bitukakkar]

I tried to attach to my mastercard in payment method but its showing unable to authorize your card.
How can I resolve this issue

[AleksandarD]

Hi Vinod,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[alvarado_samuel]

Hi,

Ive been trying for days to upgrade to Freenlance Plus, but the payment with PayPal wont go through, I have money in my bank account, so I dont understand the problem. I need help!

[BojanS]

Hi Samuel,

One of our team members will reach out to you directly via support ticket to assist you with your concern.

Thank you!

[abbasraheel64]

Sir, facing the same issue. Bank says my debit card is clear for online payments but Upwork says payment is declined. How to resolve the issue?

[g_vasilevski]

Hi Abbas,

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.

[vishal5694]

I am unable to buy connects it says Your payment could not be processed. Please choose an alternate payment method or retry again later. can you tell me how to buy connects?

[g_vasilevski]

Hi Vishal,

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

[khurramaman]

We are unable to authorize your card. Please add another billing method or contact your issuing bank.

kindly help, using visa card

[BojanS]

Hi Khurram,

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

Let us know if the issue persists.

Thank you.

[santanu07]

I am not able to buy connects. please help.

[leyre1988]

What is the issue?

[BojanS]

Hi Santanu,

We'll have one of our agents reach out to you via support ticket to assist you with setting up your billing method for connects purchasing!

Thank you for reaching out to us.