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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
291 of 2,757

Hi Edaans,


Our team will reach out to you as well and assist you further as soon as possible. Thank you.


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Edaans C Member Since: Jan 21, 2020
292 of 2,757

thanks

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Charmaine Z Member Since: Dec 3, 2019
293 of 2,757

Hi I am also unable to buy connects. Same message comes up, payment declined. I am using mastercard debit. Thanks

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
294 of 2,757

Hi Charmaine, 


I checked your account and can confirm that your issuing bank declined the transaction. Kindly check this directly with your local bank for more information. In the meantime, you can add an alternative billing method to be able to purchase Connects for your account. 


-Avery
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Active Member
Ariful I Member Since: May 9, 2020
295 of 2,757

I added a master card in the billing method but again & again payment declined. Please See my attached.

Please help me. 

 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
296 of 2,757

Hi Ariful,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Rana W Member Since: Mar 11, 2020
297 of 2,757

Hi,

I am also having same problem. Kindly tell me how can i solve this.

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Rana W Member Since: Mar 11, 2020
298 of 2,757

Hi,

I am having same problem. kindly guide me.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
299 of 2,757

Hi Rana,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Adam E Member Since: Apr 1, 2020
300 of 2,757

Please i am experiencing issue, i need connects to apply for jobs but my payment is being declined. Any Help?

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