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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Cristine M Member Since: Jan 1, 2020
311 of 2,803
I also have the same issue. Please help
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
312 of 2,803

Hi Cristine,

 

One of our Customer Support agents will reach out to you via ticket and assist you further as soon as possible. Thank you.


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Active Member
Durga P Member Since: Apr 18, 2019
313 of 2,803

Same problem also raised to me so many times still. but no one helps to me. 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
314 of 2,803

Hi Durga,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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Active Member
Ehsan Y Member Since: May 19, 2020
315 of 2,803

ı have the same problem could you help me 

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Goran V Moderator Member Since: Mar 24, 2017
316 of 2,803

Hi Ehsan,

 

Are you receiving any errors on your end? If yes, could you please share the text of the error? Thank you.


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Active Member
Berk Cagatay D Member Since: May 29, 2020
317 of 2,803
  • Hello, I am having the same issue regarding the card payment method and I not seem to find the problem since I tried several cards just in case. It would be kind if you could help.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
318 of 2,803

Hi Berk,

 

Our team will reach out to you via ticket as well and assist you further. Thank you.


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Active Member
Abhishek M Member Since: Jun 18, 2020
319 of 2,803

The same issue with me, I am trying to buy connections but every time payment declined.

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Active Member
Abhishek M Member Since: Jun 18, 2020
320 of 2,803

 I have added Billing Method to buy connections, but I am unable to buy connections because every time it says "Payment was declined". I am using a VISA Debit Card. As I have searched I have found that maybe my VISA card may need to be verified by Upwork, but I am unable to find any way to Verify it too then I added another master card of mine but not working out.

even after using PayPal nothing happens.

I need help on this issue,

**Edited for community guidelines**

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