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itsolutions35
Active Member
Sajid Hussain K Member Since: Nov 2, 2017
3451 of 4,308

Hi Goran, Yes i have succesfully purchased the connects. Issue has been resolved! Best regards

islamsahidul82
Active Member
Shahidul I Member Since: Dec 21, 2016
3452 of 4,308

Hello Community,

Continuously I'm facing the same problem that I share in the attached file. Please check anyone and let me know if you can.

Thanks.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3453 of 4,308

Hi Shahidul,

 

Please try the following troubleshooting steps:
 
  1. Pop up blocker is off
  2. Have the latest version of Chrome or any of the supported browsers 

If the issue persists, please let us know. 

~ Joanne
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
3454 of 4,308
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
sujal17
Active Member
Bharat G Member Since: Apr 18, 2018
3455 of 4,308

Hello Support Team Manager,

 

I am trying to Add more connect and after payment option done, it is showing an error "Select the "Add Connects" button to continue". Kindly help me to add more connects.

 

Looking forward to hear back from you on this.

 

Best Regards,

Bharat

ay45
Active Member
Ayush K Member Since: Oct 24, 2020
3456 of 4,308
Bro I am also facing same problem
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3457 of 4,308

Hi Bharat and Ayush,

 

Please try clearing your cache and cookies and after selecting the bundle click on the green button at the bottom of the page. Thank you.

~ Goran
Upwork
sujal17
Active Member
Bharat G Member Since: Apr 18, 2018
3458 of 4,308

Hello, tried clearing caches and tried a different browser too. Still the same problem!

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3459 of 4,308

Hi Bharat,

 

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
ay45
Active Member
Ayush K Member Since: Oct 24, 2020
3460 of 4,308
Hi
I am from India and I have tried 20+ times to purchase the connects from both Mastercard and Visa even with PayPal but it always shows the error that press "add connects" button
I want the connects but I can't purchase them
Please somebody help me how I am supposed to work when I can't submit the proposal
Help me upwork team at least add some payment modes for Indian people also we are not able to buy them.
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