Your payment could not be processed. Please choose an alternate payment method or retry again later

[Syed A]

Hello!! I also have same problem. I can't but connects on upwork from Pakistan bank account. Also in Pakistan the PayPal account is banned so what can i do to purchase connects??

i have no payneer card only account.

[Joanne Marie P]

Hi Syed,

The availability of payment methods can vary based on where you are located. To see the options available to you, click here. Once you have confirmed the payment method that's available in your location, you can add it following the steps shared here. 

[Malik A]

How long does it take to upgrade my membership?

[Joanne Marie P]

Hi Malik,

Could you please try to use a different browser, or clear your cache and cookies then retry adding your billing method again? If the issue persists, please let us know. 

[Apurva P]

I'm unable to buy connects even after trying various payment methods. Please help me understand whats going wrong.

[Joanne Marie P]

Hi Apurva,

I'm sorry to hear that you are having trouble purchasing connects. One of our team members will reach out and assist you directly via ticket. Thank you.

[Ashish D]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[Jayesh G]

I have Global MasterCard but couldn't be making payment. I also use PayPal and facing the same problem.

[Joanne Marie P]

Hi Nauman,

One of our team members will reach out and assist you directly via a support ticket. Thank you!