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Your payment could not be processed. Please choose an alternate payment method or retry again later

abdullahsyed1122
Active Member
Syed A Member Since: Oct 30, 2019
3801 of 3,960

Hello!! I also have same problem. I can't but connects on upwork from Pakistan bank account. Also in Pakistan the PayPal account is banned so what can i do to purchase connects??

i have no payneer card only account.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3802 of 3,960

Hi Syed,

 

The availability of payment methods can vary based on where you are located. To see the options available to you, click here. Once you have confirmed the payment method that's available in your location, you can add it following the steps shared here


-Joanne
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malik_bakhsh
Active Member
Malik A Member Since: Jan 23, 2020
3803 of 3,960

How long does it take to upgrade my membership?

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3804 of 3,960

Hi Malik,

 

Could you please try to use a different browser, or clear your cache and cookies then retry adding your billing method again? If the issue persists, please let us know. 


-Joanne
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f1aa4aae
Active Member
Apurva P Member Since: Apr 3, 2020
3805 of 3,960

I'm unable to buy connects even after trying various payment methods. Please help me understand whats going wrong.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3806 of 3,960

Hi Apurva,

 

I'm sorry to hear that you are having trouble purchasing connects. One of our team members will reach out and assist you directly via ticket. Thank you.


-Joanne
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ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
3807 of 3,960
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
jayeshofficial73
Active Member
Jayesh G Member Since: Feb 3, 2020
3808 of 3,960

I have Global MasterCard but couldn't be making payment. I also use PayPal and facing the same problem.

naumanhafeezkhan
Active Member
Muhammad N Member Since: Sep 23, 2017
3809 of 3,960
 
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3810 of 3,960

Hi Nauman,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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