I have added Billing Method to buy connections, but I am unable to buy connections because every time it says "Payment was declined". I am using a VISA Debit Card. As I have searched I have found that maybe my VISA card may need to be verified by Upwork, but I am unable to find any way to Verify it too then I added another master card of mine but not working out.
even after using PayPal nothing happens.
I need help on this issue,
**Edited for community guidelines**
Could you please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.
I wanted to buy Connects through a Visa Card of my friend (with his consent). But whenever I tried to add the payment method it was showing “Unable to Authorize the card”. However, I purchased connects before with this card. But, I deleted the payment method since it is not my card. Please help me out.
Thanks & Regards
One of our team members will reach out to you via ticket as soon as possible and will assist you further with your billing method. Thank you.
Did you see this article on how to verify payment?
Yes i have seen this, but i am unable to see the link to verify the account -> Requires Verification. Verify Now.
I have also contacted the Bank and they are saying that the problem is arising from Upwork and not the Bank.
I checked and it seems that you have followed up on your open ticket. Kindly, allow time for our team to carefully review your request and respond accordingly. You will be notified of their response. We thank you for your patience.
I'm facing the same problem. I have a VISA Debit Card (India). Everytime that I try to update my membership, it shows that the payment was declined. No clue why. Kindly help me out here since I'm stuck getting no new clients. Thanks in advance!
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