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Your payment could not be processed. Please choose an alternate payment method or retry again later

luiggi_rosado
Moderator
Luiggi R Moderator Member Since: Jul 3, 2020
4121 of 4,202

Hi Fahad,

 

I'd like to clarify that some card-issuing banks will restrict the use of debit cards on Upwork due to the payments being classified as 'recurring'. Please, make sure that you are filling all the required fields correctly and that your card-issuing bank allows recurring transactions. Alternatively, you may use any other of the available billing methods.

 

Thank you.

~ Luiggi
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4122 of 4,202
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
3c2d3334
Active Member
Usama B Member Since: Mar 21, 2021
4123 of 4,202

I'm getting this message while purchasing connects. Can somebody help me to fix this task I want to purchase connects ASAP.

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
4124 of 4,202

Hello Usama,

 

I'm sorry to hear about the challenges faced by you while trying to purchase Connects. Could you please contact your card issuing bank to check if online transactions are enabled on your card? You can also try using a different card. Feel free to message if the problem persists.

 

Thank you

Pradeep H.

Untitled
3c2d3334
Active Member
Usama B Member Since: Mar 21, 2021
4125 of 4,202
Hello Pradeep,
Thanks for your response I have recently received some money from UpWork on
my bank account. Do I still have to contact to my bank account?
pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
4126 of 4,202

Hello Usama, 

 

I checked and I can see that your last withdrawal was sent directly to your bank account. Please contact your card issuing bank to check your card status for online transactions or try using a different card. Feel free to message if the problem persists.

 

Thank you

Pradeep H.

Untitled
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4127 of 4,202
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
9c755a1f
Active Member
Faizan N Member Since: Apr 2, 2021
4128 of 4,202

Hi Usama if you are from Pakistan and using Meezan Bank then contact your bank. Since 27th March I tried my best and my case successfully resolved. I was facing an issue 91 don't know what was this but believe me Meezan bank finally solved that. I email them on 16th April and yesterday my case successfully resolved. Thanks, Upwork, for great support. It was Meezan bank little error which I was facing unfortunately, and they also couldn't figure it out until I sent the screenshot of Upwork representative direct ticket chats. They resolved case immediately, and I am using my debit card now. 

daniyalsohail0
Active Member
Syed Muhammad Dani S Member Since: Apr 19, 2021
4129 of 4,202

Hi, I am from Pakistan and just starting off on upwork. I have been trying to upgrade my account to Upwork plus and somehow it is not accepting my card. It's a visa card and works fine with every other international payment. Can someone help me out as soon as possible?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4130 of 4,202

Hi Syed,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
Upwork
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