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Your payment could not be processed. Please choose an alternate payment method or retry again later

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4191 of 4,257

Hi Nikhil,

 

I'm sorry to hear about that. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4192 of 4,257
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

iyer-ramesh
Active Member
Ramesh S Member Since: Jun 26, 2020
4193 of 4,257

Dear Team,

 

My old debit card has expired and i updated new debited card in Billing Method.

 

Bank has already activated recurring transcation. Many times i am facing same problem and so many dates unable to buy connects .

 

Please look into it and assist for the same.

 

Regards,

 

Ramesh 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
4194 of 4,257

Hi Ramesh,

 

It looks like the charge on your card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
 
Thanks!
~Andrea
Upwork
hfareed7872
Active Member
Hafiz M Member Since: May 13, 2021
4195 of 4,257

Hello Upwork community experts,

I am new on Upwork and I want to by more connects, when I try to add my Mastercard Number, it is howing following notice:

[You are unable to authorize bank card]

I already connected to my bank, there is no any issue with that, I also tried to used my VISA card bank the same error is showing by system.

Do you have any info about it?

I am also not using any Promo Code nor I have anything like this.

Please help me to guide about this matter,

thank you

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
4196 of 4,257

Hello Hafiz,

 

I'm sorry to hear that you are unable to complete Connect purchase. Could you please try purchasing Connects after clearing the cookies and cache on your browser? You can also try using a different browser or card to check if the problem persists.

 

Thank you

Pradeep H.

Untitled
hfareed7872
Active Member
Hafiz M Member Since: May 13, 2021
4197 of 4,257
I tried another card, also tried another browser and cleaned
cookies history but the problem is same. can you tell me what is the
problem?
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4198 of 4,257

Hi Hafiz,

 

In that case, one of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
4199 of 4,257
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
hfareed7872
Active Member
Hafiz M Member Since: May 13, 2021
4200 of 4,257
Boss, there is no any alternate method
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