Your payment could not be processed. Please choose an alternate payment method or retry again later

[#1]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[#2]

Hi Sahil S,

I checked your account please try and add an alternative payment method to your PayPal wallet in order to use your PayPal account as a billing method on Upwork. The transaction did not complete with your chosen payment method on Paypal. You can find more about available billing methods here.

[#3]

I try to buy connect using my debit card, It's failed and came out.

And also I tried with my paypal account.That also not working.

I have used visa debit card.

Any one facing this issue?

[#4]

Hi Agnel,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your ticket here.

[#5]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#6]

Sir my payment method is added but now Upwork says that we reviewing your
method and what is this means and when I buy my connects

[#7]

Hi Muhammad,

It looks like the charge on your credit card keeps getting declined. Please make sure your card is set up to make international payments and has sufficient funds on it to complete the funding.

Please contact your card-issuing bank to confirm if they allow recurring transactions on your debit cards as Upwork payments are classified as ‘recurring’.

Thank you,

[#8]

Tried to buy connects though paypal and debit card both an got ths message :

"

You payment coud not be processed. please choose an alternate method or retry agian later."

[#9]

Hi Christian,

Please check with your bank for more information on why the specific charge was declined. You can also check out this help article to learn more about acceptable billing methods for purchasing Connects.

Thank you.

[#10]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#11]

Buy Connect

Hi
Try Credit card

[#12]

Hi,

Thank you for your responce 

but using paypal i'm not getting error , UPWork simply sais that payment failed without redirecting me to the paypal page

[#13]

Hi Kirtan,

Could you please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.

[#14]

Hi Bojan,

In india paypal is not allowing for adding money to wallet 

Thank You

[#15]

Hi Kirtan,

Please note that only a verified PayPal account can be used as a billing method. You'll be able to select from an alternative billing method in your account payment options.

[#16]

Hello All,

Should I use different account holder debit or credit cards for buying connects?

[#17]

Hi Laxman,

There are three billing methods available to freelancers, Credit or Debit Card, PayPal, or Upwork Balance. You can read more about this here. You may want to talk to PayPal about what type of payment method can be added to your PayPal wallet. Please note that you will need to use your own billing method to purchase Connects.

[#18]

Ok Thanks for your replay

[#19]

Hi Upwork,

So before someday I complain for the same that I can't make payment from my card or paypal.

Then after Upwork Support get in touch with your bank and then I contact the bank and I realise that I can't make international payment from my card.

So i issue New Visa Card from where i can make international payments and now i'm trying to add payment method with Card and Paypal both but i got not the same issue but there is some issue i'm facing so please help me out that what i have to do next , and where is the asset problem is

Here i'm attaching the screenshot that i'm facing right now

Regards,

Kirtan Thakkar

[#20]

Hi Kirtan,

Please try to clear your cache and cookies or log in with another browser to purchase connects. Thank you.

[#21]

Hi,

i Tried to use new browser or clearing the cache and try but got the same
error....
if you can guide me then i'm thankful

Thank You

[#22]

I tried buying connects, the payment didn't go through and I was debited.

[#23]

Hi Gerry,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your connects. Thank you.

[#24]

Every time I try to buy connects I am instructed that that billing method failed. The first time this happened I decided to add my debit card. Initially, I used to use Paypal and it was just fine. When Paypal failed I added a debit card and it worked fine that day. Today I am trying to but connects and I am getting the same error again. I'm just wondering what could be the issue. I have updated the debit card several times but the purchase is still failing.

[#25]

Hi Washingtone,

I`m sorry about the inconvenience this had caused you. Our team will reach out to you via ticket as soon as possible and will assist you further. Thank you.

[#26]

Hi I am using a debit visa card for purchasing connects. Billing method got successful also i got debited PKR 1.00 for verification buy upwork but when i click on Buy connects then it says your payment could not be proceed where as my billing method was successfully added and  i got debited PKR 1.00 for verification. I also have an international shopping option On on my debit card and I also asked the bank about the problem. They say everything is clear from our side you must contact upwork about so at the end i came here to know what should i do if everything is ok from the bank side but it still doesn't work why?

**Edited for community guidelines**