Your payment could not be processed. Please choose an alternate payment method or retry again later

[#1]

Facing Issue while buying connects through by Visa Card. Kindly resolve he issue

[#2]

Hi Bakhtyar,

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

Thank you for reaching out to us. 

[#3]

Trying to buy connects but payment is being declined. Have used the same card on other websites and it works fine

[#4]

Update: The funds have been deducted from my account but connects have not been given as per the purchase

[#5]

Hi Mohsin,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

Thank you,

[#6]

Hi Nikola,

Any idea as to why the funds got deducted when the payment was declined.

[#7]

Hi Mohsin,

Thanks for following up. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[#8]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#9]

I am trying to add card in billing method after i enter all details when i try to confirm it it says this error "

We are unable to authorize your card. Please add another billing method or contact your issuing bank."

Help me i dont knw what to do

[#10]

Hi Ahmad,

Please check with your bank account if your account is enabled for international charges or add another billing method. Thank you.

[#11]

yes i is enabled

[#12]

Hi Ahmad,

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

[#13]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#14]

Hi, I also need help to purchase connects from india 

i am having trouble buying a membership 

[#15]

I also facing the same issue and not able to subscribe monthly plan as well

[#16]

Hi Vashu and Jignesh,

Options available to you vary based on your location, but you can check and learn more about acceptable billing methods for paying memberships and purchasing connects here.

[#17]

Hello! I have tried adding billing method multiple times but it is not processing the payment, at the same time upwork deducting Rs.1 from my same account. I need the solution.

[#18]

Hi Imran,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

You can add an alternative billing method in your account payment options.

[#19]

I want to buy connects but unable to buy due to payment failure I tried credit card and PayPal both but both payment methods are failed I test my credit card and PayPal payment for another source international transaction and it's working so why it does not work with your site I contact with the bank also and they told me to the problem from receiver side means you, not from a bank.

[#20]

Hi Amit,

One of our team members will reach out to you via ticket as soon as possible and assist you further with  purchasing connects. Thank you.

[#21]

Yea please let me I'm facing this issue from 13th July I connect with you
that time and PayPal now my all issued is fixed they told me the issue from
your upwork not from their side. So please help me to fix this issue .

[#22]

Hi guys,

I've been trying to buy more connects, but the payment doesn't go through. The screen just turns blank and nothing happens. Do you have a solution?

[#23]

Hi Mads,

I would suggest to try clear your cache and cookies or log in with another browser to purchase connets. Thank you.

[#24]

Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

[#25]

Dear concerned people,

I am using a Visa card and the international transaction is "ON" on my card. But upward is declining my payment. I have tried several times but the issue is not resolved. 

Your payment could not be processed. Please choose an alternate payment method or retry again later

why this error come in my screen when i purchase the bids can you please tell me how can i solve this 
thanks

[#26]

Hi Manoj,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

Thank you,