Facing Issue while buying connects through by Visa Card. Kindly resolve he issue
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I am new on upwork and want to take membership plus plan. But I don't have any required cards as mentioned in the payment method not even paypal account. I have only my debit card. Please suggest how to purchase membership on upwork. Thanks in advance.
Feel free to check out this help article to learn more about acceptable billing methods that you can use for upgrading your membership. If you have sufficient balance available from Upwork earnings, you can use this balance to pay for your membership or purchase additional Connects.
I checked but couldn't replicate the issue you are describing. Could you please try clearing your cache and cookies or using a different browser to see if that resolves the problem? If that doesn't help, please let us know so that we can assist you further.
In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card for recurring payments. For cases like this, a funding source is required to add Paypal as a billing method. You can also check the options available to you and learn more about acceptable billing methods.
You may want to talk to PayPal about what type of payment method can be added to your PayPal wallet.
I don't have a linked credit or debit card for recurring payments.
just have some amount on my Paypal account.
So in that case, there is no way to use it?
Edited to add information:
Yes, in order to add a PayPal Account:
You can find more information in this help article.
Sorry about any confusion, but you must have a payment method in your PayPal wallet in order for you to use it as a billing method. Your PayPal account must be set up with a primary and back-up payment method. Feel free to check this help article for other alternatives.
Goran could you please take a look.
My payment was unable to be processed because I need to verify my identity which I have done several times, this is first time that this happens,
How can I solve this when the option to verify my identity says we are currently reviewing your documents (that I have submitted a year ago) and I dont have another option how to speed up the process.
Thank you in advance for your reply
I can see that you're already communicating with our team via ticket and one of our team members will continue assisting you directly there. THank you.
I am trying to add visacard as billing method. Facing this error : "We are unable to authorize your card. Kindly contact with your Issuing Bank." I contact with my bank and use same card on other websites , it is working well. Kindly help me to resolve this issue so I can buy more connects to work.
My issue is still not resolved yet . I tried another card but still facing te same issue. Even both of the two cards are working perfectly on different platform for online banking. Kindly solve the issue
Hi Muhammad Yaseen,
A member of the team has reached out to you already regarding this concern and will assist you further directly. You should also be able to access the ticket directly here.
i need help with activating upwork plus. When i try to activate i get this message "We are unable to authorize your card. Please add another billing method or contact your issuing bank." Maybe it's because this payment method belong to my brother?
You need to check with your bank for more information on why the specific charge was declined. In the meantime, you can check this help article to learn more about acceptable billing methods for purchasing Connects or upgrading your membership.
I want to upograde to Plus membership plan. In this connection, I have added a friends cradit card for payments. My request for shifting to Plus membership cannot be processed. Please help me in this regard. Thanks