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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Dongarsane Member Since: Oct 16, 2018
91 of 2,991

I have done all of this still the problem persist. Get help button is also not working. How can i contact support team.

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
92 of 2,991

Hi Dongarsane,

 

One of our team members will reach out to you directly via a support ticket to assist you with setting up your billing method. 

 

Thank you for your patience. 


~ Bojan
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Active Member
Athens W Member Since: Dec 2, 2019
93 of 2,991
I am having the same problem please reach out
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
94 of 2,991

Hi Athens,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method.

 

Thank you!


~ Bojan
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Active Member
Musawir H Member Since: Dec 29, 2018
95 of 2,991

i am facing the same problem. debit card authorization fails when i try to buy connects.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
96 of 2,991

Hi Musawir,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Chatur J Member Since: Jul 26, 2020
97 of 2,991
Same Problem
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
98 of 2,991

Hi Chatur,

 

You need to check with your bank for more information on why the specific charge was declined. Feel free to check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Active Member
Rabbiya K Member Since: May 23, 2018
99 of 2,991
Hello i have used my card over the internet to pay for services. But i cant seem to buy connects on upwork. Please help me.
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Active Member
Suresh Chandra S Member Since: Jul 17, 2019
100 of 2,991

I am also facing the same problem. It is showing "We are unable to authorize your card. Please add another billing method or contact your issuing bank". I have used the three different cards but it didn't work.

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