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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Omar Sharif S Member Since: Apr 5, 2020
1151 of 1,555

There is no support ticket generated for this 

**Edited for Community Guidelines**

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1152 of 1,555

Hi Omar,

 

Please follow up on the ticket with number 28241053 if you have any additional questions and our team will assist you further. Thank you.


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Active Member
Fatima Pierre S Member Since: Jul 31, 2019
1153 of 1,555

Hello! I would like to ask why does my debit card can't buy connects even though it has the needed amount, more than the needed amount actually. What do I need to do? Thank you!  

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1154 of 1,555

Hi Fatima,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Ashish D Member Since: Nov 12, 2019
1155 of 1,555
Hi friend,

1.Please make sure that the card you are using is suitable for
international payments.
2.Try an alternate payment method.
3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Ace Contributor
Youstina M Member Since: Aug 7, 2018
1156 of 1,555

Hello Smiley Happy
is it possible to transfer money from my paypal account to upwork ?
i need money to buy connects what can i do!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1157 of 1,555

Hi Youstina,


Our team will reach out to you via ticket as well and assist you further with purchasing connects. Thank you.


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Active Member
Egreta D Member Since: Oct 21, 2019
1158 of 1,555

Hello,

I am unable to buy new connects usiny my Mastercard. The card is active  and have enough amount in balance. It shows the following error everytime I try:-

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
How do I solve this?

Thanks.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1159 of 1,555

Hi Egreta,

 

One of our Customer Support agents will reach out to you via ticket and assist you further with purchasing connects. Thank you.


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Highlighted
Active Member
Ashish D Member Since: Nov 12, 2019
1160 of 1,555
Hi friend,
1.Please make sure that the card you are using is suitable
for international payments.
2.Try an alternate payment method.
3. Clear your web browser for cookies and try again.

I hope this will be helpful.
Upwork is always up to date and committed to provide the
best services to all the people concerned.
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