I want to buy more connects and for this, I added my Visa card details. I got a success message after adding it in the billing method but when I tried buying connects then the error appeared as mentioned in the subject line.
Please resolve this issue occurring at my end. I have tried doing so by using different browsers and also trying in incognito modes too of google chrome and Mozilla firefox but the issue persists.
Note: I have been using it for many other international transactions but it's not working out here.
Why am I unable to purchase connects. It shows pyment declined. I got with my bank and even tried purchasing online and everything is okay, but when I try purchasing connects, I am unable to. This is not the first time I have purchased connecs and everything seems fine until yesterday and today.
I could not find customer support contact email address and the chat bot is useless as it doesn't even address the issue.
Note: I alredy double checked on the payment method and everything is okay on my end
Hi, I am unable to purchase connects to my account since last week. I have funds on my card. I kept on getting this message: Your payment could not be processed. Please choose an alternate payment method or retry again later.