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Your payment could not be processed. Please choose an alternate payment method or retry again later

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1411 of 4,262

Hi Tameemahmad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

~ Goran
Upwork
abhijitmahanta
Active Member
Abhijit M Member Since: Oct 11, 2017
1412 of 4,262
Hello when i am tapping the buy connect option then bank page open and after entering the otp again it let me the same buy connect page .No money deducted and also co connect added.I done 2 time transaction with otp same probly
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1413 of 4,262

Hi Abhijit, 

Could you please confirm if the issue persists after clearing your cookies or using a different browser?


~ Avery
Upwork
abhijitmahanta
Active Member
Abhijit M Member Since: Oct 11, 2017
1414 of 4,262
Already tried but still facing same problem and showing
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1415 of 4,262

Hi Abhijit,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

~ Goran
Upwork
5fec2813
Active Member
Asad U Member Since: Mar 25, 2020
1416 of 4,262

I just added my visa account in my upwork account and after that i tried to upgrade my membership i got this error.
Your payment could not be processed. Please choose an alternate payment method or retry again later.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1417 of 4,262

Hi Asad,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your setting up your billing method. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
5fec2813
Active Member
Asad U Member Since: Mar 25, 2020
1418 of 4,262

my card was added in billing method with no problem but i can't upgeade my account

superfast4
Active Member
Inam U Member Since: Apr 27, 2019
1419 of 4,262

i am facing issue with adding new card for billing , please add authorize my card you have details i attempted multiple time with that card 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1420 of 4,262

Hi Inam,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
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