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Your payment could not be processed. Please choose an alternate payment method or retry again later

joywriter
Community Leader
Hugo S Member Since: Sep 17, 2015
1541 of 4,110

Hi Mansukh!

 

That normally happens when you don't have a major credit card linked to your PayPal account.

 

If you have a prepaid debit/credit card like the one from Payoneer, it will not work.

 

Best,

Hugo

ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1542 of 4,110
Hi friend,
1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
mahmedrao
Active Member
Muhammad A Member Since: Apr 10, 2020
1543 of 4,110

Hi,
I have added my card details and trying to buy connects. However, I always get error that 'Payment cannot be processed.'
I inquired from the bank they said the error is that I am not entering correct information. I have cross checked the fields but still can't figure out the exact issue. Is it First Name and Last Name, since it is 'WILLIAM JAMES AVA' on my card. So I tried 'WILLIAM JAMES' as First Name and 'AVA' as Last Name. But still no luck.
The bank says there is no restriction from there.

Kindly assist me with this.

Thanks
Ahmed Rao

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1544 of 4,110

Hi Muhammad,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


Untitled
capimcclainfonou
Active Member
Athena T Member Since: May 22, 2017
1545 of 4,110

I do have positive balance in paypal and wish to purchase connects butI don't have credit card and upwork balance. can anybody help?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1546 of 4,110

Hi Athena,

 

Only a verified PayPal account can be used as the billing method. To learn more about verifying and linking your PayPal account, click here.

 

Please check the options available to you and learn more about acceptable billing methods for paying memberships.

 

Thank you.


~ Bojan
Untitled
rahul3333
Active Member
Rahul P Member Since: Feb 13, 2019
1547 of 4,110
Last two days to iam trying to buy upwork connect bit still facing issue.

First i used paypal
Then i use local bank account card( discover)

On third attamp i try paypal with my bank atm card

finally What i got
75 rupees deducted and upwork send error message ( payment failed)

I dont want to use credit card
I have Debit ( discover), paypal Payoneer
Can i buy connect from this debit amd payapl account.

It would be good for me if i got any solution from upwork.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1548 of 4,110

Hi Rahul,

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern. 

 

Thank you!


~ Bojan
Untitled
rahul3333
Active Member
Rahul P Member Since: Feb 13, 2019
1549 of 4,110
Looking at them, I feel that there is no solution
ashish_dhabale
Active Member
Ashish D Member Since: Nov 12, 2019
1550 of 4,110
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS