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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Sabeeha J Member Since: Nov 29, 2019
1551 of 3,019

I want to pay to connects with my paypal balance . not with the card. please help me for this. thanks

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Active Member
Craig P Member Since: Apr 11, 2020
1552 of 3,019

Go into setting and look for get paid and you see the paypal and it ask if you want to paypal to pay for connects. hope this helps.

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Active Member
Sabeeha J Member Since: Nov 29, 2019
1553 of 3,019

I did as you said sir. but the thing is when i logged in to paypal message is coming like this "Please add a credit or debit card to complete your purchase." so i couldn,t pay to buy connects using only with my paypal balance sir

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1554 of 3,019

Hi Sabeeha, 

Please add a credit or debit card to your Paypal account to be able to use it as a billing method on Upwork. 


-Avery
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Active Member
Mary Grace S Member Since: May 13, 2020
1555 of 3,019

Yes, this is also true to me. Why is Upwork offering Paypal when they would not let you pay with your Paypal Balance instead of asking for a card. If it is Paypal, then they should also do something about being able to credit it with your current balance in Paypal and not through any card.

 

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1556 of 3,019

Hi Sabeeha, 

 

In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card for recurring payments (for example, for membership fees). For cases like this, a funding source is required to add Paypal as a billing method. 


-Avery
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Active Member
Huma Shahzad C Member Since: Jan 9, 2020
1557 of 3,019

Hello, 

I have bought connects before with the same account details, but this time it is showing an error. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1558 of 3,019

Hi Huma Shahzad,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Muhammad H Member Since: Apr 15, 2020
1559 of 3,019

Hi Avery O,

Hope you are doing great. I am facing the same issue, I can't pay to buy connect using my debit visa card. I contacted my bank and they are saying that there is no issue from their side. Can you please check my upwork account and tell me what is the issue?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1560 of 3,019

Thank you for reaching out to us, Muhammad.

 

One of our team members will reach out to you directly via a support ticket to assist you with your concern. 


~ Bojan
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