Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
I am facing issue with my account. I have added the billing method but still not able to add connects on my profile. I have tried my different cards, paypal account but still not able to do it.
Thanks for your time. My account is not live yet, Some of my clients say that, can you please tell me why its happen. Then the next problem is I can't able to buy connects using my
please find my attached file
While your account was accepted, it looks like you made your profile private. Please consider changing your profile visibility I this suits your currents needs.
We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method and purchasing connects.
Thank you for reaching out to us.
Hi, I have connected paypal account successfully and also have USD in it. Since its saying payment method failed, when I try to buy some connects. Please help. I have also tried to connect my International debit card, that also not accepted here on upwork, Why?
I checked your account and would recommend that you add an alternative payment method to your PayPal wallet in order to add your PayPal account as a billing method on Upwork. Once done, please try purchasing Connects with your Paypal account again by adding it as a billing method to see if the issue persists.