Jul 10, 2019 07:55:04 AM by Samiullah S
Apr 13, 2020 08:55:23 AM by Bojan S
Hi Ulyana,
We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Apr 13, 2020 03:52:04 PM by Oleg D
Hi guys. Probably here I'll get quicker and more competent answer than from Upwork support.
For some reason I can't use my PayPal account to pay for connects just credit cards.
I have 100% verified PayPal account but when I add PayPal as a billing method it still asks me to pick the card I want to pay from. What do I do wrong?
Apr 13, 2020 03:57:04 PM by Elyannie W
Hi Oleg, I'm not sure if this is the reason, but does your paypal account have any funds? That's the only thing that comes to mind from looking at the screen shot.
Apr 13, 2020 08:28:35 PM by Avery O
Hi Oleg,
I'm sorry for the delay as I had to check this with the team. It looks like you have added your credit card to your billing method. To address your concern, to be able to use Paypal, your Paypal account must have a linked credit card or debit card for recurring payments (for example, Freelancer membership fees).
Apr 14, 2020 12:55:46 AM by Majid M
Hi
I am trying to upgrade my membership to plus, but when i am trying to make transaction upwork showing the error of payment could not be processesd, but on asking the bank authority they told me that upwork has deducted 1$. If they can deduct 1$ why not full payment and also why they have deducted 1$. I am facing this issue from 5 days kindly do somthing on urgent basis.
Apr 14, 2020 01:29:47 AM by Ashish D
Apr 14, 2020 09:56:14 AM by Bojan S
Hi Razu,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
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