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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1751 of 2,388

Hi Zohaib,

 

Could you please check with your bank if your account is enabled for international charges? You can also try adding another Billing Method to purchase connects. Thank you.


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Active Member
ZOHAIB H Member Since: May 13, 2020
1752 of 2,388

Hi Goran,

 

Yes I have checked with my bank and everything is fine there. Please do it urgently. Thank you.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1753 of 2,388

Thank you for the confirmation, Zohaib,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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Active Member
Hamza Z Member Since: Jan 8, 2020
1754 of 2,388

My card isn't working on upwork i have used it on other sites it works fine but here upowrk deducts 1 dollor and refunds it within seconds but it doesn't accepts the card when i am paying for membership.

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Active Member
Ashish D Member Since: Nov 12, 2019
1755 of 2,388
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Mohammad F Member Since: Aug 14, 2017
1756 of 2,388

Your payment could not be processed. Please choose an alternate payment method or retry again later... I am facing this issue... Please Help

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1757 of 2,388

Hi Mohammad,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Mohammad F Member Since: Aug 14, 2017
1758 of 2,388

I am sorry to say this i have already tried all these.. it does't work.. Please check and resolve the issue i want to purchase connects... Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1759 of 2,388

Hi Mohammad,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Aliaksei K Member Since: May 13, 2020
1760 of 2,388

Nice to meet you! My name is Aliaksei from Minsk, Belarus. I tried to add a credit card to my account in order to purchase the connections, but there is an error that can't be solved by myself, so I am writing to you to solve it.

Please reply to me so that I can elaborate on what issue there is in it. Thanks.

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