Your payment could not be processed. Please choose an alternate payment method or retry again later

[Goran V]

Hi Noman,

I checked your account but I was not able to locate any billing methods. I can see that you`ve only added one payment method. Please keep in mind that once you add a payment method it can take up to 3 days for the verification to be completed. 
If you still need help with adding a billing method, let me know and our team will reach out to you via ticket to assist you further. Thank you.

[Noman I]

sorry sir i am still having the problem I am saying when i try to add billing method the payment method not the get paid.It says we cannot authorize your card but my card is okay everything is okay from my side and from bank Please help me 

[Goran V]

Hi Noman,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[Nellian M]

Hi, can't buy connects why?I only have one billing method mastercard must I add another because I don't want another method.

[Goran V]

Hi Nellian,

Our team will reach out to you via ticket as well and assist you further with purchasing connects. Thank you.

[Tamim ahmad S]

Hi Goran i am also facing same issue can you help me to solve this

[Goran V]

Hi Tameemahmad,

Yes, of course, one of our team members will reach out to you as soon as possible and assist you further. Thank you.

[Tijo R]

Hi, im also facing the same issue, cannot buy connects using my debit card, says choose alternate payment option or try again. I tried several times. Please kindly help resolve the issue.

[Bojan S]

Hi Tijo,

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

Thank you for reaching out to us. 

[Themiya N]

Hello,

Im also having the same issue. I have added a VISA, and tried purchsing more connects, but payment was declined. Could you please look into this.

Thank you!