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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Active Member
Nilanjan H Member Since: Mar 19, 2017
1911 of 3,407

my payment was declined, I am using a discover international debit card

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1912 of 3,407

Hi Nilanjan,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Active Member
Muhammad Mustafa A Member Since: Jul 11, 2019
1913 of 3,407

I am using a VISA debit card to pay for the connects but my payment was denied. What should i do?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1914 of 3,407

Hi Muhammad,

 

You need to check with your bank for more information on why the specific charge was declined. Feel free to check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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Active Member
Ashish D Member Since: Nov 12, 2019
1915 of 3,407
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Delwar H Member Since: Jun 1, 2020
1916 of 3,407

I am a new freelancer in Upwork. Recently after updating their policy, Upwork will take cost ($.15) for New Connects. As a result, after some days, I finishded my old connects from my account. Now I have only 6 Connects in my account. But I want to buy some connects. I want to buy connects with my Bkash Accounts. I've tried so hard for buying some connects. Please help me to buy some connects.

 

Currently, I live in Bangladesh and I can't buy connects from Upwork and there are no perfect solution about this in this forum.

 

Thanks, I am eagerly waiting for your response.

 

Regards,

Md. Delwar Hossain

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1917 of 3,407

Hi Delwar,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Asad Ali C Member Since: Jun 2, 2020
1918 of 3,407

Hi, 

I am trying to add the billing method through my visa debit card, but it is showing "We are unable to authorize your card" 
Kindly plz help me.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1919 of 3,407

Hi Zain,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Let us know if the issue persists.

 

Thank you.


~ Bojan
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Active Member
Ashish D Member Since: Nov 12, 2019
1920 of 3,407
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope, this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.

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