I am a newbiw for two months, I am trying to buy connects every other second day but got the same error message 'we cannot proceed at the time, please try again'. I have confirmed from bank there is no issue from my side.
When I entered my VISA credit card number, upwork detects it as mastercard and then error message comes.
Please help to solve this issue asap.
All Visa's start with 5, all MasterCards start with 5
You don't need any special software to detect anything other than the first digit.
If the card number is entered correctly, then it should identify it correctly.
BTW, Amex starts with 3 and Discover starts with 6
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Could you please share the error you`re receiving on your end? I would also suggest checking with your bank if your account is enabled for international charges. Thank you.