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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2341 of 2,751

Hi Prathamesh,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you're still experiencing the same issue? Please use this link to see the options available to you and add one of those. 

 

Thank you.

~ Aleksandar
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Active Member
Sahil R Member Since: Nov 4, 2019
2342 of 2,751

I have tried this but still I am unable to buy connects. It is showing charge failed error.

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Moderator
Nikola S Moderator Member Since: Jul 2, 2020
2343 of 2,751

Hi Sahil R,

 

I checked this for you and it looks like the transaction didn't complete with your chosen payment method on PayPal. Please try to add an alternative payment method to your PayPal wallet in order to use it as a billing method. You can find more about available billing methods here.

~ Nikola

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Active Member
Ashish D Member Since: Nov 12, 2019
2344 of 2,751
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
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Active Member
Sijo Z Member Since: Aug 1, 2020
2345 of 2,751
Hello, I'm trying to buy connects via PayPal from India and it doesn't work. can't buy from the website because it doesn't recognise 'Rupay' cards. I tried VISA (UAE). How can I proceed? Also would this affect me when i try to withdraw my earnings as well?
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2346 of 2,751

Hi Sijo,

 

One of our team members will reach out to you directly via a support ticket to assist you further with purchasing Connects. In case you have any issues while trying to use your withdrawal method, please let us know so that we can assist you with that as well.

 

Thank you.

~ Aleksandar
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Active Member
Ashish D Member Since: Nov 12, 2019
2347 of 2,751
Dear friend,

1.Please make sure that the card you are using is suitable
for international payments.

2.Try an alternate payment method.

3. Clear your web browser for cookies and try again.

I hope this will be helpful.

Upwork is always up to date and committed to provide the
best services to all the people concerned.
Highlighted
Active Member
Sahil R Member Since: Nov 4, 2019
2348 of 2,751

Hi,

 

I'm unable to add billing method. Always getting ''Charge failed'' error. Can you tell me, what's wrong?

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2349 of 2,751

Hi Sahil,

 

Please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly.

 

Please note that only verified PayPal accounts can be used to purchase Connects. You can check the options available to you and learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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Active Member
Shetal P Member Since: May 29, 2019
2350 of 2,751

I am unable to add visa debit card showing below message

"Payment was declined. Update now"

 

also showing below message while adding connects

**Edited for Community Guidelines**

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