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Your payment could not be processed. Please choose an alternate payment method or retry again later

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
21 of 2,991

Hi Wahiduzzaman,

 

One of our team members will reach out to via support ticket and assist you directly. Thanks!


-Joanne
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Active Member
Nitish S Member Since: Mar 24, 2018
22 of 2,991

Hi,

 

I have been trying to buy connects from my primary debit card. But the error shows up. Kindly help me out.

 

Regards, Nitish.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
23 of 2,991

Hi Nitish,

 

I would recommend checking with your bank if your account is enabled for international charges or adding another billing method. Thank you.


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Active Member
Kashif B Member Since: Feb 21, 2019
24 of 2,991

Hello,

 
I want to add my Billing method through Visa.. but I get payment was declined message. Why? I updated it 3 times it deducted my money but didn't work for me. I am stuck, PLEASE HELP!
 
 
Thanks,
 
Kashif B.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
25 of 2,991

Thank you for reaching out to us, Kashif.

 

One of our team members will reach out to you directly via support ticket to assist you with your billing method concern. 


~ Bojan
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Active Member
Kashif B Member Since: Feb 21, 2019
26 of 2,991
and May I ask when is that? Because I need to buy connects. I am out of it.

Thanks.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
27 of 2,991

Hi Kashif,

 

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

 

Thank you.


~ Bojan
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Active Member
Ehsan E Member Since: Oct 18, 2019
28 of 2,991

I have the same problem what should I do?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
29 of 2,991

Hi Ehsan,

 

One of our agents will reach out to you directly and gladly assist you with this concern.

 

Thank you for reaching out to us! 


~ Bojan
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Active Member
Ehsan E Member Since: Oct 18, 2019
30 of 2,991

Hi Bojan,

Your payment could not be processed. Please choose an alternate payment method or retry again later.The billing fee deducted from my account and billing method didnt add.

 
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