"Unfortunately, we were unable to process your transaction. Your account is being reviewed. We may need to verify your identity information. Please check your email for the detailed next steps. If you don’t hear back within 2 business days, please contact us."
I have already waiting for 48hrs. I want to purchase connects mainly but It's not showing me option for verify my identity, I'm unable to connect my bank or Visa card for purchasing or withdrwal.
I checked this for you and you should be able to add your billing method and purchase Connects. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Please use this link to see the options available to you and add one of those.
Let us know if the issue persists.
Thank you, Bojan! Now it's working finer.
one more thing, when I will get the verified tag? As the system was asking it for me every time. I didn't get any email though!
I checked your account but was not able to view any billing methods attached to your account. Please keep in mind that in order to be able to purchase Connects via PayPal, you will need to have a verified PayPal account.
To learn more about our accepted billing methods, check out this Help Article. Thank you.