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Your payment could not be processed. Please choose an alternate payment method or retry again later

georgesawr
Active Member
Roshni G Member Since: Mar 23, 2020
3051 of 4,123

Hi,

I am running out of connects and not able to buy any connects with my local bank debit card .

by April 1st , do we get any free connects or do we have to buy it ?

 

Thanks,

Roshni

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3052 of 4,123

Hi Roshni,

 

All freelancers were moved to paid connects only. One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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b5186324
Active Member
hariyala praveen k Member Since: Oct 19, 2020
3053 of 4,123

even i am not able to buy connect using debit card and i tried through paypal but no success.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3054 of 4,123

Hi Hariyala,

 

Please add one of our accepted billing methods in order to be able to purchase Connects. Thank you.


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amblogo
Active Member
Moiz I Member Since: Sep 7, 2019
3055 of 4,123

Hi There!

So my Payment method(Visa) is declined again and again Everything is Ok from my Bankside and I have purchased offers on other freelance Platforms but unfortunately, my worst experience is on Upwork.

If you can help me then please reply or contact....

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3056 of 4,123

Hi Moiz,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.


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amblogo
Active Member
Moiz I Member Since: Sep 7, 2019
3057 of 4,123

Hey Gourav!

So I have contacted my Bank, They are saying that "we don't allow to save our customer Card information If someone tries to save it we decline the payment........."

I Just want to buy connects and simply start my career on Upwork and I am Now tired...Please resolve this problem So I can start my work on Upwork...

By the way, I don't have an alternative billing method. So please corporate 

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
3058 of 4,123

Hi Moiz,

 

I checked and it seems that you already have a support ticket regarding your concern. Feel free to follow up on your support ticket and our team will be happy to assist you further. You can access your ticket on this page.

 

~ Nikola

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8e4dc161
Active Member
Prabhakaran P Member Since: Aug 25, 2020
3059 of 4,123

I tried to buy connection the attached message came. what can I do.

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3060 of 4,123

Hi Prabhakaran,

 

You need to check with your bank for more information on why the specific charge was declined. In the meantime, feel free to check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
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