Could you please try to follow the instruction shared within this support ticket. Please consider following up on that ticket and kindly communicate with our team further if you have any questions, in order to keep all the information in one place.
Please check with your bank for more information on why the specific charge was declined. You can also check out this help article to learn more about acceptable billing methods for purchasing Connects.
Jul 20, 2020 10:28:25 AMEditedJul 20, 2020 10:29:09 AMbyMowahhid A
Hi, I don't have an alternate method available. I have contacted my bank for the second time and have confirmed from them that there is no issue from there end. Kindly help me solve this issue. I have to buy connects.