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djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
361 of 4,310

Hi Ariful,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
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ranawaqas2010
Active Member
Rana W Member Since: Mar 11, 2020
362 of 4,310

Hi,

I am also having same problem. Kindly tell me how can i solve this.

ranawaqas2010
Active Member
Rana W Member Since: Mar 11, 2020
363 of 4,310

Hi,

I am having same problem. kindly guide me.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
364 of 4,310

Hi Rana,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with purchasing connects. Thank you.

~ Goran
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etiobongwriter
Active Member
Adam E Member Since: Apr 1, 2020
365 of 4,310

Please i am experiencing issue, i need connects to apply for jobs but my payment is being declined. Any Help?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
366 of 4,310

Hi Adam,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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d3bd2fe1
Active Member
Srinivasan V Member Since: May 31, 2020
367 of 4,310

Facing same kind of Problem. I am using Discover Card & unable to buy any connects. Which I registered today. Do I want to give some time for it..?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
368 of 4,310

Hi Srinivasan,

 

Please check with your bank for more information on why the specific charge was declined. Check out this help article to learn more about acceptable billing methods for purchasing Connects.

 

Thank you.

~ Aleksandar
Upwork
globalconsultpk
Active Member
Muhammad Zeyad A Member Since: Jan 16, 2020
369 of 4,310

Hi,

I have my payment declined while i was buying connects for my freelancer account. Note that i have an agency attached too which has been using the same card. Since the payment was declined, I tried one more card but of no use. Can you help me out what's wrong?

Regards 

Zeyad A.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
370 of 4,310

Hi Muhammad Zeyad,

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

 

Thank you!

~ Bojan
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