Your payment could not be processed. Please choose an alternate payment method or retry again later

[Dip A]

Please if I have to call the Upwork customer support, I am also ready to do that. 

But I am suffering from this problem for so many days that I want to resolve this problem. Please help me 

[Nikola S]

Hi Dip,

I checked and it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

[Shivam P]

I'm facing the same problem,"Select the "Add Connects" button to continue". if you got any solution, then please reply.

[Andrea G]

Hi Shivam,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[Tejasvi S]

Hello, 

I also facing the same issue. When i tried to buy connects but it redirecting me to the same page with message "Select the 'Add Connects' button to continue". please check the issue and help me.

Thank you,

Tejasvi

[Nikola S]

Hi Tejasvi,

One of our team members already reached out to you directly via a support ticket to assist you further. You can access your tickets on this page.

[Dost Ali T]

Hi, I am not able to buy connects even I have connected my bank to Upwork. Also, I have given each and every single piece of information regarding my bank account. Please resolve my issue and give me good guidance. Thanks.

[Bojan S]

Hi Dost Ali,

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.

Meantime, you can add an alternative billing method in your account payment options.

Thank you!

[Nazim A]

I want to buy connects but I am facing an error. Any type of payment method is not working.

[Goran V]

Hi Nazim,

I would like to clarify that in order to be able to purchase Connects you will need to add a Billing method. Thank you.