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g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
3821 of 3,955

Hi Aarish,

 

I would recommend checking with your bank if your account is enabled for international charges or adding another Billing Method. Thank you.


Untitled
vijay311
Active Member
Vijay P Member Since: Sep 30, 2019
3822 of 3,955

Unable to add more connects in my account, after purchase it always prompts to (Select the "Add Connects" button to continue.) and but no amount is deducted from bank. Please help, unable to place proposal. Help me please

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3823 of 3,955

Hi Vijay,

 

Could you please try clearing your cache and cookies or use a different browser? If the issue persists, please let us know. 


-Joanne
Untitled
vijay311
Active Member
Vijay P Member Since: Sep 30, 2019
3824 of 3,955

Yes I did it but still facing same isssue. 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3825 of 3,955

Hi Vijay,

 

I've escalated your request to our team. One of our team members will reach out and assist you directly via a support ticket

 


-Joanne
Untitled
vijay311
Active Member
Vijay P Member Since: Sep 30, 2019
3826 of 3,955

Hi Joanne,

I need to create ticket or they directly get back to me?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3827 of 3,955

Hi Vijay,

 

No need to create a ticket as one of our team members already did and reached out to you. You can access your ticket directly on this link.

 

Thank you.

~ Aleksandar
Untitled
vijay311
Active Member
Vijay P Member Since: Sep 30, 2019
3828 of 3,955

I'm still facing same issue. Please help me

1f32be23
Ace Contributor
Oliver B Member Since: Jan 25, 2021
3829 of 3,955

Thanks . 

I have tried to buy connects with other bank card and it was available to buy the connects . for now ,I have the connects to make proposal . I removed the Visa card and I 'm trying to fix my old visa card which connected to upwork already . it was caused with my bank problem absoutely .

thanks again 

vijay311
Active Member
Vijay P Member Since: Sep 30, 2019
3830 of 3,955

still not able to add connects. Please help me

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